Commonly Asked Questions about Pools (Part-2)

March 27, 2018

Q. What about hidden costs?

With every order of a Blue Haven pool, we offer a fixed price and fixed term contract. We pride ourselves on being able to thoroughly explain to our clients all of the details of their pool plans, installation, time frame, and contracting so that there are no hidden costs or surprises along the way. With every pool order, we use a Master Builders Contract to ensure we are complying with all relevant building laws, fairly informing the client of any risks, and clearly outlining our obligations. In our contracts, we will also include a drawing of your final swimming pool designs and position and we will list all of the inclusions, such as who is supplying and laying copings, which materials will be used, etc. Our contracts are very detailed to leave no room for confusion or error. Our advice, expertise, and clarity in contracting will make your dream pool a reality with no unpleasant surprises along the way.

Q. Do we deal with the trades?

When you order a Blue Haven pool, we want this to be the most enjoyable, exciting, and stress-free experience possible. Before any work on your pool-site commences, a Blue Haven Pools construction manager will meet you on site to explain all the construction processes and time frames. He will organise all the necessary trades and keep you updated on the progress, so you have just one point of contact to communicate with as the installation moves along. Our goal is to make the whole building process streamlined and simple for the client, allowing you to go about your everyday business without needing to worry whether every detail is being attended to.

Q. What about concrete cracking?

We take pride in the durability of our pools. All of our pools are built to engineers’ specifications, and we have regular inspections of our work by independent authorities. For these reasons, none of our pools is ever built sub-standard. With the number of concrete pools we build, if our concrete work were cracking there would be complaints and litigations against Blue Have Pools, and that is simply not the case. You can check for yourself the Department of Fair Trading’s website to see that we have an outstanding record.

Q. What about your equipment?

One of the many great things about working for a large company is that we have the resources to research pumps and flow rates, the utility of different equipment in different building scenarios, and durability of different equipment. You can rest assured that the equipment we use in the installation and building of your pool will be of the highest quality and will last for many years to come.