Our Process

We have built over 70,000 pools and won more than 350 industry design awards so you can trust and know that you are in experienced hands.

We have talked to thousands of homeowners about what they needed when it came to building and installing a pool or spa. They asked for simplicity and thoughtfully designed spaces where they could enjoy time with their family.

Above all, they wanted to deal with a company that they could trust, rely on, and be there for the long run.

Our team follow a process that has resulted in superior pool design and installation since 1973. Our refined process ensures that every project is completed within the set timeframe and budget.

So you know what to expect, we have outlined a few quick steps to ensure you always know where you are at:

  • Step 1 Initial Phone Call or if you have already approved plans, send them over to us NOW 😊
  • Step 2 Site inspection and price on the spot (yep, that’s how we roll)
  • Step 3 Agreement signed and reservation fee paid (YAY!)
  • Step 4 Plans submitted to Local Government Approval (We handle this for you)
  • Step 5 Construction Commences (This is when we all get excited!)
  • Step 6 Pool care hand over (Our favourite part)
  • Step 7 Swim and relax with family and friends



Installing a pool or spa with Blue Haven should be fun but we understand that every client is different so we give all our clients the opportunity to select the level of support you require:


  • First-time pool owners will get a one-hour onboarding session and three more touch points during the construction and installation phase.
  • Experienced pool owners may need less assistance, so we plan for fewer touchpoints during this phase.
  • Blue Ribbon Construction Concierge services are also available for those who may be time-poor or planning their construction from overseas or interstate. One comprehensive planning session is tailored to finalise all stages seamlessly without further touchpoints.

Let’s Chat


During the construction phase, you will be invited into our showroom to choose from the largest range of tiles, stone, interior linings, filter box enclosure, feature wall finishes, lighting, automated cleaning, pool covers, outdoor furniture, fun inflatables, outdoor showers, detox saunas, portable hot subs, sunken fire pits and more.

Our Difference Video


Bring your project to life with a personalised 3D render because a picture tells a thousand words and this is the perfect way to simulate the incredible lifestyle you will have. Not only does it help with the pool planning but also exterior landscaping, furniture, fencing ideas and lighting.

View 3d Renders

Pools & Spas

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We got pools & spas to suit all styles and budgets.

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